Frequently Asked Questions

Is ClearToFly.pet a legitimate company?

Yes. ClearToFly.pet is operated by WyntreAir LLC, a New Hampshire registered limited liability company founded by Clifford Wilson. It is an information and planning service — not a pet relocation broker, shipper, or government agency.

Who runs ClearToFly.pet?

ClearToFly.pet is founded and operated by Clifford Wilson, a full-stack developer and FAA Part 107 certified drone pilot based in New Hampshire, USA.

What does ClearToFly.pet actually do?

ClearToFly.pet provides country import and export requirements for 208+ countries, pet policies for 111+ airlines, an AI travel assistant, personalized checklists, and a secure document vault. We do not ship pets or handle paperwork on customers' behalf.

What is the refund policy?

Subscriptions include a 7-day money-back guarantee on the first paid charge. Custom Pet Travel Plans are fully refundable before work begins. Full details at cleartofly.pet/refund-policy.

How do I contact ClearToFly.pet?

Email support@cleartofly.pet for support, refund requests, and any questions. Mailing address: WyntreAir LLC, PO Box 722, Moultonborough, NH 03254, USA.

Does ClearToFly.pet ship pets or handle paperwork?

No. ClearToFly.pet is an information and planning service only. We do not ship or transport pets, do not handle veterinary paperwork on customers' behalf, and do not represent any government agency or airline. Customers must work directly with their veterinarian, airline, and government agencies for actual travel.

Is ClearToFly.pet related to CLEAR airport security or other "Clear" brands?

No. ClearToFly.pet is NOT affiliated with CLEAR airport biometric security (clearme.com / Alclear LLC), Clear2Fly Aerospace (an aircraft maintenance company), Cleartrip (an Indian travel booking platform), petsfly.com, or any pet shipping or relocation broker. ClearToFly.pet is a separate, independent information and planning service for international pet travel.